top of page

Privacy Policy

 

Effective Date: 25/10/2025
Last Updated: 25/10/2025

Offburden is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.offburden.com/ , use our coaching services, or communicate with us.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU).

​

1. Information We Collect

We collect both personal and non-personal information in the following ways:

a. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account & Booking Details: Session preferences, time zones, and payment information (processed securely through third-party payment providers).

  • Coaching Information: Any personal insights, goals, or materials shared during coaching sessions (optional and confidential).

  • Communications: Messages sent via our website, email, or forms.

b. Information Collected Automatically

  • Cookies & Analytics: We use cookies and analytics tools (like Google Analytics) to improve functionality and user experience.

You can control cookies through your browser settings.

​

2. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

  • Contract Performance: To deliver coaching sessions and related services.

  • Consent: For newsletters, marketing emails, or sensitive information shared voluntarily.

  • Legitimate Interests: To improve services, ensure website security, and communicate with you.

  • Legal Obligation: To comply with applicable laws and regulations.​

 

3. How We Use Your Information

We use your information to:

  • Provide, schedule, and personalize coaching services.

  • Process payments securely.

  • Communicate with you (e.g., session reminders, feedback, or updates).

  • Improve website performance and customer experience.

  • Send promotional or educational content (only if you’ve opted in).

  • Comply with legal, accounting, or regulatory obligations.​

 

4. Sharing and Disclosure

We do not sell your personal data.
We may share information only in the following cases:

  • Service Providers: With trusted partners who perform services for us (e.g., payment processors, scheduling platforms, email marketing tools).

  • Legal Compliance: When required by law or to protect our rights and users.

  • Business Transfers: In case of a merger, sale, or acquisition, data may be transferred under confidentiality terms.

All third parties are bound by strict confidentiality and data protection obligations.

​

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/UK Users):

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure ("Right to Be Forgotten"): Request deletion of your data.

  • Restriction: Limit how we process your data.

  • Data Portability: Receive your data in a structured format.

  • Objection: Object to data processing for marketing or legitimate interests.

  • Withdraw Consent: If processing is based on your consent.

To exercise these rights, contact us at lucavomiero@outlook.com.

​

6. Data Retention

We retain personal data only as long as necessary to:

  • Deliver services you’ve requested.

  • Fulfill legal and accounting requirements.

  • Resolve disputes and enforce agreements.

When no longer needed, your information is securely deleted or anonymized.

​

7. Data Security

We implement technical and organizational safeguards to protect your data, including encryption, access controls, and secure hosting.
However, no system is completely secure — use of our services is at your own risk.

​

8. International Data Transfers

If you are located outside of the United Kingdom, your information may be transferred and processed in other countries where privacy laws may differ. We ensure all such transfers comply with GDPR-approved safeguards (such as Standard Contractual Clauses).

​

9. Children’s Privacy

Our services are intended for individuals 18 years and older.
We do not knowingly collect data from minors. If you believe we have done so, please contact us to delete the data promptly.

​

10. Updates to This Privacy Policy

We may update this policy periodically. The “Last Updated” date will reflect any changes.
Significant updates will be communicated via email or website notice.

bottom of page